7.6.1 Create an Issue

You can create issues from 3 places:

• Admin Dashboard

• Create+ button

• inside a project

Steps to Use:

• Click the "Item" button from the Create + button at the top right corner, or “New Item” button from a Company dashboard or a Project dashboard, or the “+ Create a task in Sprint” button from inside a Sprint.

• A form will appear. You can create Phases, Milestones, Tasks, and Issues from here.

• Select the Issue & project.

• Give the issue a name.

• Give a Start Date and Due Date if needed. Note that, the start date must not exceed the due date.

• Choose the assignee. You can assign multiple assignees to a task.

• Provide Status & set the Priority.

• Set Reminders (if needed).

• Add a short description in the Description box.

• Onethread gives you rich text support options for description formatting. Choose your preferred one and change the description format accordingly.

• Click the + button at the right of the Issue Under section. A box with a task list will open.

• Add the issue with the specific task.

• Create subtasks in the issue (if needed)

• Add attachments to the issue (if needed)

• After providing all the necessary information & checking, hit the “Create” button.

Creating an Issue