7.6.1 Create an Issue

You can create issues from 3 places:
  • Admin Dashboard
  • Create+ button
  • inside a project

Steps to Use:

  • Click the "Item" button from the Create + button at the top right corner, or “New Item” button from a Company dashboard or a Project dashboard, or the “+ Create a task in Sprint” button from inside a Sprint.
  • A form will appear. You can create Phases, Milestones, Tasks, and Issues from here.
  • Select the Issue & project.
  • Give the issue a name.
  • Give a Start Date and Due Date if needed. Note that, the start date must not exceed the due date.
  • Choose the assignee. You can assign multiple assignees to a task.
  • Provide Status & set the Priority.
  • Set Reminders (if needed).
  • Add a short description in the Description box.
  • Onethread gives you rich text support options for description formatting. Choose your preferred one and change the description format accordingly.
  • Click the + button at the right of the Issue Under section. A box with a task list will open.
  • Add the issue with the specific task.
  • Create subtasks in the issue (if needed)
  • Add attachments to the issue (if needed)
  • After providing all the necessary information & checking, hit the “Create” button.
Creating an Issue